Guest Nexus™ is Fugumobile’s cutting-edge, fully digital in-room dining platform, built to transform how hotels connect with guests.
Designed for seamless mobile and web access, Guest Nexus elevates traditional room service into a personalized, efficient, and premium digital experience — boosting guest satisfaction and operational efficiency.
Guests can browse menus, customize orders, and place requests from their own smartphones — no app download required.
Hotels can easily update menus, highlight specials, set availability by time slots, and manage upsell opportunities in real-time.
Cater to global travelers with a multilingual interface ensuring every guest feels at home.
Fully white-labeled to match each hotel’s brand identity — from logos to menu layouts.
Integrations with major payment gateways for secure, seamless transactions.
Real-time dashboards for kitchen, service, and management teams to track orders, manage workflows, and measure performance.
Built-in feedback loops post-order to capture guest satisfaction and service insights.
API-based architecture enables smooth connection with PMS, POS, CRM, and loyalty systems.
Common questions you may have about our platform
Simply scan the QR code provided in your hotel room, and the platform will be accessible through your phone’s browser. From there, you can view the menu, customize your order, and submit it directly.
Our platform does not handle monetary transactions. Orders placed through the app are billed directly to the guest’s room. Additionally, hotel administrators verify orders to ensure accuracy and prevent any errors.
We are proud to be partnered with over 150 hotels in Asia and continue to expand our reach. Our platform caters to hotels of all sizes, from boutique establishments to large brands with multiple locations.
Our platform offers a seamless and intuitive user experience, aided by an AI-enabled chat function to assist with menu navigation and app functionality. Additionally, our AI-enabled business intelligence helps hotels optimize their in-room dining services.
Our platform eliminates the need for integration with a hotel’s current systems. Hotel administrators have access to an admin portal where they can view real-time orders and relay them to the kitchen, seamlessly integrating with their internal processes.
We make it easy for hotels to join us. After signup, they send us menu details and brand guidelines. We handle setup and design, then provide a QR code and training. Hotels can start using the platform within a week.
Guest Nexus™ is Fugumobile’s cutting-edge, fully digital in-room dining platform, built to transform how hotels connect with guests.
Designed for seamless mobile and web access, Guest Nexus elevates traditional room service into a personalized, efficient, and premium digital experience — boosting guest satisfaction and operational efficiency.
Guests can browse menus, customize orders, and place requests from their own smartphones — no app download required.
Hotels can easily update menus, highlight specials, set availability by time slots, and manage upsell opportunities in real-time.
Cater to global travelers with a multilingual interface ensuring every guest feels at home.
Fully white-labeled to match each hotel’s brand identity — from logos to menu layouts.
Integrations with major payment gateways for secure, seamless transactions.
Real-time dashboards for kitchen, service, and management teams to track orders, manage workflows, and measure performance.
Built-in feedback loops post-order to capture guest satisfaction and service insights.
API-based architecture enables smooth connection with PMS, POS, CRM, and loyalty systems.
Common questions you may have about our platform
Simply scan the QR code provided in your hotel room, and the platform will be accessible through your phone’s browser. From there, you can view the menu, customize your order, and submit it directly.
Our platform does not handle monetary transactions. Orders placed through the app are billed directly to the guest’s room. Additionally, hotel administrators verify orders to ensure accuracy and prevent any errors.
We are proud to be partnered with over 150 hotels in Asia and continue to expand our reach. Our platform caters to hotels of all sizes, from boutique establishments to large brands with multiple locations.
Our platform offers a seamless and intuitive user experience, aided by an AI-enabled chat function to assist with menu navigation and app functionality. Additionally, our AI-enabled business intelligence helps hotels optimize their in-room dining services.
Our platform eliminates the need for integration with a hotel’s current systems. Hotel administrators have access to an admin portal where they can view real-time orders and relay them to the kitchen, seamlessly integrating with their internal processes.
We make it easy for hotels to join us. After signup, they send us menu details and brand guidelines. We handle setup and design, then provide a QR code and training. Hotels can start using the platform within a week.
