Unified digital dashboard integrating connected car metrics, customer care data, consumer reviews, and NPS into a consolidated view.
Management tracking of key sales metrics and performance across all online platforms in real-time through a single interface.
Dynamic roll-up reports and actionable recommendations directly accessible via the dashboard for faster decision-making.
Built using E-charts technology, the dashboard also showcases ongoing initiatives and strategic measures in a visually intuitive format.
In a world where digital touchpoints influence almost every stage of the automotive customer journey, real-time access to data is more important than ever.
Fugu partnered with Audi to design and develop a unified Consolidated Management Dashboard — a centralized digital platform offering a seamless view of their connected car metrics, customer feedback, and overall digital performance.
Audi’s digital ecosystem generates vast amounts of data daily — from connected vehicle metrics and consumer reviews to customer care interactions and Net Promoter Scores (NPS).
However, this critical information was previously siloed across different systems, making it challenging for management to:
Audi needed a solution that would not only unify these data streams but also present them in an intuitive, actionable format — accessible securely from anywhere.
Our solution was the creation of a Digital Consolidated Management Dashboard, built with a focus on usability, performance, and strategic insights.
Key highlights include:
At the core of the Audi dashboard lies E-Charts, an advanced charting and visualization library, allowing for:
This ensured that Audi’s dashboard would not just be a static reporting tool, but a living system that evolves with their digital strategy.
Since launching the Consolidated Management Dashboard, Audi has experienced significant benefits:
Management now has instant access to performance data, reducing reliance on fragmented reports.
Combining customer care, connected car, and NPS data enables a deeper understanding of customer satisfaction and pain points.
Access to real-time trends and recommendations has empowered Audi to anticipate challenges and act on opportunities more rapidly.
Time spent compiling reports from different platforms has drastically reduced, allowing teams to focus more on action rather than data gathering.
In today’s digital-first landscape, the ability to unify and act on real-time data is a competitive advantage.
Through the development of Audi’s Consolidated Management Dashboard, we’ve enabled Audi to harness the full power of its digital ecosystem — turning fragmented insights into clear, actionable intelligence.
Unified digital dashboard integrating connected car metrics, customer care data, consumer reviews, and NPS into a consolidated view.
Management tracking of key sales metrics and performance across all online platforms in real-time through a single interface.
Dynamic roll-up reports and actionable recommendations directly accessible via the dashboard for faster decision-making.
Built using E-charts technology, the dashboard also showcases ongoing initiatives and strategic measures in a visually intuitive format.
In a world where digital touchpoints influence almost every stage of the automotive customer journey, real-time access to data is more important than ever.
Fugu partnered with Audi to design and develop a unified Consolidated Management Dashboard — a centralized digital platform offering a seamless view of their connected car metrics, customer feedback, and overall digital performance.
Audi’s digital ecosystem generates vast amounts of data daily — from connected vehicle metrics and consumer reviews to customer care interactions and Net Promoter Scores (NPS).
However, this critical information was previously siloed across different systems, making it challenging for management to:
Audi needed a solution that would not only unify these data streams but also present them in an intuitive, actionable format — accessible securely from anywhere.
Our solution was the creation of a Digital Consolidated Management Dashboard, built with a focus on usability, performance, and strategic insights.
Key highlights include:
At the core of the Audi dashboard lies E-Charts, an advanced charting and visualization library, allowing for:
This ensured that Audi’s dashboard would not just be a static reporting tool, but a living system that evolves with their digital strategy.
Since launching the Consolidated Management Dashboard, Audi has experienced significant benefits:
Management now has instant access to performance data, reducing reliance on fragmented reports.
Combining customer care, connected car, and NPS data enables a deeper understanding of customer satisfaction and pain points.
Access to real-time trends and recommendations has empowered Audi to anticipate challenges and act on opportunities more rapidly.
Time spent compiling reports from different platforms has drastically reduced, allowing teams to focus more on action rather than data gathering.
In today’s digital-first landscape, the ability to unify and act on real-time data is a competitive advantage.
Through the development of Audi’s Consolidated Management Dashboard, we’ve enabled Audi to harness the full power of its digital ecosystem — turning fragmented insights into clear, actionable intelligence.
